Privacy Policy
Last updated: January 2026
This Privacy Policy explains how High Flyer (high-flyer.co.za) collects, uses, and protects your personal information. We operate this site in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and any applicable regulations set by the Information Regulator of South Africa.
We take your privacy seriously. Read this policy carefully before using our site.
Who We Are
High Flyer (high-flyer.co.za) is an informational and affiliate website. We provide guides, reviews, and information about the crash game High Flyer by Pragmatic Play. We are not a gambling operator. We do not hold player accounts, process payments, accept wagers, or operate any games of chance. Any gambling activity takes place on third-party licensed operator platforms, not on this site.
What Personal Information We Collect
We only collect information that is necessary for the operation of this site. This may include:
- Technical data your browser sends automatically, such as your IP address, browser type, device type, and operating system
- Pages you visit on our site and how long you spend on them
- The website that referred you to us, if any
- Information you voluntarily provide if you contact us by email or through a contact form
We do not collect your name, ID number, financial details, or any sensitive personal information unless you choose to send it to us directly.
How We Use Your Information
We use the information we collect to:
- Understand how visitors use our site so we can improve it
- Respond to enquiries you send us
- Monitor site performance and fix technical issues
- Comply with our legal obligations under South African law
We do not sell your personal information to any third party. We do not use your data for automated decision-making or profiling.
Legal Basis for Processing
Under POPIA, we process your personal information on the following grounds:
- Legitimate interest: to operate and improve this informational website
- Consent: where you have voluntarily provided information to us
- Legal obligation: where we are required to retain or disclose information by law
Cookies and Tracking
We use cookies and similar tracking technologies on this site. These help us understand visitor behaviour and serve relevant content. For full details, please read our Cookie Policy.
Third-Party Operators and Affiliate Links
This site contains affiliate links to licensed gambling operators. When you click one of these links, you leave our site and enter a third-party platform. That operator's own privacy policy and terms apply from that point. We are not responsible for how third-party operators collect or use your data. We encourage you to read their privacy policies before registering or depositing.
We may receive a commission if you register or play on a linked operator's platform. This does not affect the price you pay or the terms you receive.
Analytics Providers
We use third-party analytics tools, which may include Google Analytics, to collect aggregated, anonymised data about site usage. These providers may set their own cookies. They act as operators or third parties under POPIA. Where required, we have data processing agreements in place with these providers.
How Long We Keep Your Data
We keep personal information only for as long as necessary. Technical log data is typically retained for no more than 12 months. If you contact us by email, we keep that correspondence for as long as it is relevant to your enquiry, and no longer than three years unless a legal obligation requires otherwise.
Your Rights Under POPIA
As a South African data subject, you have the right to:
- Know whether we hold personal information about you
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your information, subject to legal retention requirements
- Object to the processing of your information
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, contact us at the email address listed below. We will respond within a reasonable time and no later than 30 days.
Data Security
We take reasonable technical and organisational steps to protect your personal information from unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, but we do our best to protect your data.
Children
This site is strictly for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the site after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, you can contact us at: [email protected]
You also have the right to contact the Information Regulator of South Africa at: inforeg.org.za
Responsible Gambling
Gambling is for adults aged 18 and over only. If you or someone you know has a gambling problem, contact the National Responsible Gambling Programme (NRGP) on 0800 006 008. This is a free, confidential helpline available 24 hours a day.